> ## Documentation Index
> Fetch the complete documentation index at: https://resource-center-zoho-crm-staging-feb20.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Business carrier registration

> How to register your business for carrier compliance (A2P 10DLC) with Quo, formerly OpenPhone.

## Overview

Registering your business for carrier compliance (A2P 10DLC) ensures your messages are delivered reliably and in compliance with carrier regulations.

## Who should register as a business?

* Incorporated businesses (LLC, Corp, etc.)
* Organizations with an EIN (Employer Identification Number)
* Businesses sending messages on behalf of a brand or company

## Watch our walkthrough

<iframe class="vidyard_iframe" title="A2P registration: a step-by-step guide" src="//play.vidyard.com/qf4XLFa4KJYD2wZhU6dhZS.html?" width="640" height="360" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen referrerpolicy="no-referrer-when-downgrade" />

## Steps to register

1. **Gather your business information:**
   * Legal business name (including info like whether you're an LLC, an S-Corp, etc)
   * EIN (Employer Identification Number)
   * Official business address
   * Your industry/vertical
2. **Submit your registration:**
   * Go to **Settings**, then click [**Trust center**](https://my.quo.com/settings/trust)
   * Choose **"Register now"**

     <Frame>
       <img src="https://mintcdn.com/resource-center-zoho-crm-staging-feb20/ZgKQvCWJVgjPXp68/images/ScreenShot2025-11-06at14.17.17PM.png?fit=max&auto=format&n=ZgKQvCWJVgjPXp68&q=85&s=035e264d4445814a0f1443912eb03dd3" alt="Trust Center screen showing the &#x22;Register now&#x22; button" width="2476" height="1234" data-path="images/ScreenShot2025-11-06at14.17.17PM.png" />
     </Frame>
   * Select **For business** as your registration type

     <Frame>
       <img src="https://mintcdn.com/resource-center-zoho-crm-staging-feb20/ZgKQvCWJVgjPXp68/images/ScreenShot2025-11-06at14.18.16PM.png?fit=max&auto=format&n=ZgKQvCWJVgjPXp68&q=85&s=fe2c64870f3bf80a575d9893e8331951" alt="&#x22;For business&#x22; option selected in registration flow" width="2476" height="1214" data-path="images/ScreenShot2025-11-06at14.18.16PM.png" />
     </Frame>
   * Fill out the required fields and submit
3. **Wait for approval:**
   * Carrier review can take 1-3 business days
   * You’ll be notified by email when your registration is approved or if more information is needed

## Tips

* Double-check your EIN and business name for accuracy
* Use your official business address (this cannot be a PO Box, it MUST be a physical address)
* If you have multiple brands, register each separately

***

## Need support?

[Submit a request](https://support.quo.com/help/submit-a-request) to our support team or [chat with us](https://support.quo.com/help/chat-with-us).

***

## FAQs

<AccordionGroup>
  <Accordion title="I completed my carrier registration as sole-proprietor, is it possible to re-register as a business?" />
</AccordionGroup>